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delta airlines Support Ticket - Would Like to Give Delta Another Shot

delta airlines Support Ticket

Would Like to Give Delta Another Shot - Complaint

Created By: aalbanese's Picture aalbanese Last Reply: aalbanese's Picture aalbanese
Priority Level: [Medium] Status: [Open]
Created: 4 years ago Last Updated: 4 years ago
Department: N/A Replies: 0
Product: Complaint

My fiancee and I recently had a bad experience with our flights on our first international vacation. I am very dissatisfied with the compensation offered and the customer service's unpleasant attitude. We were delayed 11 hours and lost our prepaid transportation and an entire day of our vacation. Cutomer service only offered us $100 in retailer gift card and our expenses incurred because of Delta's issue far exceeds that amount. We are looking to plan another trip, most likely domestic and would like to give Delta another shot. We obviously need to feel like valued customers and be compensated properly before trying Delta again and would like to know what else can be done for us.


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