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delta airlines Complaint - Poor service by Delta Airlines - Delta Airlines
delta airlines Complaint

delta airlines Complaint

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Poor service by Delta Airlines - Delta Airlines


We 2 adults and 3 children) had reservations on Flight 2594 to leave for Charleston, SC on Aug 8, 2014 at 5 PM from JFK; we had our departure gate assigned at the Delta counter. I checked at the gate(66) prior to departure and was told to wait by the attendant. They did not call for boarding and when I inquired about the delay I was told that we had missed our flight because the agent gave us the wrong gate number. When my daughter called from home to inquire, she was told that the money for the tickets was lost because we missed our flight. I called at least three.times and Delta finally agreed that we would be booked on a flight on Sunday 8/10 without having to buy new tickets..as a result of Delta's mistake, I lost two days lodging at the hotel that cost us $540.00 for the two days, I also lost the car rental already paid for $378.00 and the cost of traveling from my home $100.00 for a monetary total loss $958.00, not including the disappointment of having to return home with three crying children. I am thinking of suing Delta for the loss.


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