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delta airlines Complaint - Paying to reserve a seat means nothing - Complaint
delta airlines Complaint

delta airlines Complaint

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Paying to reserve a seat means nothing - Complaint


I have a bone to pick with Delta Airlines . So, wanted to sit with my wife today on our flight so I did what people do in that situation do -booked my flight well in advance and paid the extra fees to guarantee seats. Show up for flight and am told I need to move because there is a person with a service dog. Ok, I am a war veteran - maybe somebody who got injured needs that seat more than me. Get on the flight and the person with the dog is fully functional - probably one of those scammers who fill out paperwork so their dog can fly with them in the cabin. Anyway Delta, here is an idea:
If you need seats for service dogs don't sell them in advance. Sure, you may lose a couple dollars but you won't be screwing over your customers. Another example of a company who cares more about $$$ than they do their customers and what I can only assume are Federal regulations.
Pjheneghan@hotmail.com


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